SHIPPING | COURIER | CUSTOM DUTIES
Shipping instructions:
What is the cost of shipping?
Shipping for all orders within India is Free above 5000/
How long will it take for the order to reach me?
Our general delivery time frame is 10-12 business days. You will receive your order within this time frame. You will be notified through a text message as soon as we ship your order from our end along with all the tracking details!
If there is a delay in manufacturing, we can take up to 25 business days. And you will be notified via email.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments subject to availability of the product. And you will be notified via email or SMS. The estimated delivery times are indicative and, on some occasions, there might be some unavoidable delays beyond our control.
What can I do if my order dispatch is delayed?
We will try our best to get your products to you within the estimated delivery times. If the package has not reached you by the expected delivery date, please WhatsApp us on +91-9372870850 and we will try our best to resolve your issues.
My order has been shipped. Can I track it?
For orders within India, once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track the status of your package 24 hours after your order is dispatched from our warehouse.
We take 15-20 working days to ship international orders from our end.
CUSTOMS & DUTIES
The customs and duties for international customers will be borne by customer, it cannot be estimated by us before or after placing and order with us. Also we cannot assure you if the particular order needs to pay or not, it’s totally not under our control.
COURIER
Delivery takes 10-12 business days. Delivery time excludes payment verification & administrative processes.
Delivery is trackable.
The customer or addressee (anyone living at the address) will be required to sign for the package at the door.
If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
As soon as the order is shipped, we will send a detailed message with the name of the courier company and tracking number, it's customers duty to follow up with the courier company after that.
MAILING HOURS
Your orders will only be processed and packed during the operation hours. Our mailing team operates from 10.30am to 6.30pm, Monday - Friday(exclusive of holidays)